FMN FAMILY CLUB
"FMN FAMILY CLUB," a membership service that can be used at Forget-me-nots stores and the official online store, has finally launched! This membership system is designed to facilitate closer communication between Forget-me-nots and each customer, and to provide a richer shopping experience unique to Forget-me-nots.
4 Benefits of FMN FAMILY CLUB
Point
Earn points that can be used as 1 point = 1 yen on your next purchase.
Information
Receive the latest information via app and newsletter.
Rank
Special offers such as point redemption and advance sales based on your annual purchase amount.
Coupon
Exclusive coupons and bonus points for FMN FAMILY CLUB members offer even more savings.
How to Use
To join the FMN FAMILY CLUB, simply register as a member through the official app or online store! The official app offers special benefits such as earning points that can be used at both stores and the online store, exclusive app coupons, and personalized product recommendations. We encourage you to use the official app.
Register Now from the Official App
About FMN FAMILY CLUB Point System
How to Earn Points
Stores where points can be earned
・Forget-me-nots Daikanyama Main Store
・Forget-me-nots Fukuoka Store
・Forget-me-nots Nagoya Store
・Official Online Store
You can earn points at a redemption rate of 1-5% depending on your membership rank.
*Some products are not eligible for point rewards.
| BRONZE | SILVER | GOLD | PLATINUM | DIAMOND | |
|---|---|---|---|---|---|
| Annual Purchase Amount | Less than ¥20,000 | ¥20,000 or more | ¥50,000 or more | ¥300,000 or more | ¥600,000 or more |
| Point Earning Rate | 1% | 2% | 3% | 4% | 5% |
Annual purchase amount is based on purchases made from December 16, 2022 onwards.
Points will be awarded immediately after checkout at stores, and within 3 days after the shipping completion email for online stores.
The eligible amount for point awards is the purchase amount (excluding tax) after deducting points used, shipping, and handling fees.
The annual purchase amount reflected in the membership rank is the purchase amount (excluding tax) over the last 365 days after deducting points used, shipping, and handling fees.
Points cannot be awarded for purchases made before membership registration.
If an order is cancelled due to customer convenience, the points used for that transaction cannot be refunded.
If a return/refund is completed, the eligible amount for point awards for that transaction will be deducted from the annual purchase amount.
In the case of returns due to customer convenience, the points used for that transaction cannot be refunded.
In the case of returns due to customer convenience, any points awarded for that transaction will expire upon completion of the return/refund.
How to Use Points
Stores where points can be used
・Forget-me-nots Daikanyama Main Store
・Forget-me-nots Fukuoka Store
・Forget-me-nots Nagoya Store
Can be used in 1-point increments
・Online Store
Can be used in 1-point increments
*Points can be used at stores other than the one where they were awarded.
*Some products are not eligible for point usage.
*Points can be used at checkout as 1 point = 1 yen.
Also, point usage applies to the tax-inclusive price before points are applied.
Point Expiration Date and Rank Changes
Points are valid for one year from the date they are awarded.
Points will expire after the validity period.
You can check the latest point expiration date in the official app or on the "My Page" of the online store.
Your rank will change when your total purchase amount over the last 365 days crosses a rank threshold.
Example: In the case of Ms. A, who earned a total of 900 points by shopping at both stores and the online store.
