Forget-me-nots original app
THE NORTH FACE Baltro Light Jacket/Novelty Baltro Light Jacket
We will be holding a lottery sale by entry.
■Entry acceptance period
November 4, 2021 (Thursday) 15:00 - November 10, 2021 (Wednesday) 12:00
■Notification of winning/alternate winning/losing results
Starting sequentially from November 11, 2021 (Thursday) 10:00
■Sales time for initial winners
Starting sequentially from November 11, 2021 (Thursday) 10:00
■Re-lottery for alternate winners, notification of winning/losing by advancement
Starting sequentially from November 11, 2021 (Thursday) 13:00
*The payment time limit is
within 3 hours of receiving the notification. Please note that if the time limit is exceeded, the order will be automatically canceled.
*No time extensions will be granted for payment timeouts.
This refers to an alternate winning slot that occurs when a re-lottery is held for remaining winning slots due to an automatic cancellation caused by the expiration of the payment deadline for an initial winner.
*Being an alternate winner does not guarantee a win, so purchase is not guaranteed.
*Only if a cancellation occurs in the initial lottery will a re-lottery be held among alternate winners to determine winning/losing.
*The re-lottery will be conducted randomly on the day of sale, after the initial lottery has ended and depending on the cancellation status.
Therefore, please understand that we cannot determine at what time on the day you will receive the advanced winning notification due to system limitations.
For details, please check here.
*The web lottery method has changed. From entry to winning/losing notification, and purchase after winning, it will be conducted only within the original app.
Please register as a Forget-me-nots online store member and download the app.
・We recommend updating your device's operating system to the latest version before downloading the app.
・If push notifications are turned off, the entry button will not appear. Please make sure to turn "on" push notifications.
For iOS users, click here
For Android users, click here
1) Forget-me-nots online store full member registration
2) Forget-me-nots app installation and login
・Please log in to the app using the same email address as your Forget-me-nots online store full member registration.
・Entry applications do not guarantee purchase.
*Entry commencement and winning/losing notifications will only be done via app push notifications, so please make sure to set push notifications to "on".
*If you win, there will be a time limit for purchase, so please complete the payment within the specified time.
Please note that if the time limit is exceeded, the order will be automatically canceled.
・Payment is by credit card only. Cash on delivery can be selected at the time of purchase, but if you choose it, the order will be automatically canceled.
*The payment time limit is 3 hours. Please note that if the time limit is exceeded, the order will be automatically canceled.
・After completing the entry, you cannot decline your application, cancel your order, or change your order information (address change, size change, etc.). Please be very careful when entering your order information.
・Delivery will be by Sagawa Express.
・There will be no lottery sales at physical stores. Please understand that we cannot answer inquiries at stores.
・Planned product launches and notification dates may change.
・Delivery date specification and gift wrapping are not available.
*Please do not log out, as push notifications will no longer be received once you log out.
Therefore, please refrain from entering with multiple accounts, as this may result in you being unable to purchase even if you win, and may inconvenience other customers.
*Please be sure to check the details below before entering.
THE NORTH FACE Baltro Light Jacket
Black(ND91950) 60,500 yen
Brown(ND91950) 60,500 yen
Olive(ND91950) 60,500 yen
Burgundy(ND91950) 60,500 yen
Novelty(ND91951) 62,700 yen
＜How to participate in the WEB lottery＞
*An application period will be set for each WEB lottery.*
*Membership registration is required to participate. Please log in.
1) We will send "Entry Guidance" via push notification.
*Please make sure push notifications are set to "on". Please note that if they are off, you will not be able to proceed with entry.
2) Follow the instructions in the push notification to move to the entry page.
*The "Enter" button will appear from the entry start time. (Entry is not possible outside the entry period)
3) Log in as a member using your registered email address and password.
4) Select your "Desired Size" and tap "Enter".
*Please note that you cannot change the size after entry.
5) Please confirm the "Product Purchase Terms and Conditions".
*Only those who agree can participate in the lottery.
This completes your entry.
6) Once you receive a winning notification, please "proceed with your order".
*After winning, there is a time limit for purchase, so please complete payment within the specified time. Please note that if the time limit is exceeded, the order will be automatically canceled.
7) After entering payment information, tap "Confirm Order".
*Only credit card payment is accepted.
*Please note that purchases made via cash on delivery will be automatically canceled.
*After completing the entry, regardless of whether the order is confirmed, you cannot decline your application, cancel your order, or change your order information (address change, size change, etc.).
Please be very careful when entering your order information.
Notifications will be sent only via app push notifications.
*Delivery times will be set for each lottery.
*Please make sure push notifications are set to "on".
・Please log in to the app with the same email address as your Forget-me-nots online store full member registration.
・Entry applications do not guarantee purchase.
・Payment is by credit card only. Also, after completing the entry, you cannot decline your application, cancel your order, or change your order information (address change, size change, etc.). Please be very careful when entering your order information.
・Access may be concentrated, making it temporarily difficult to connect or slow to connect. Please understand.
・It is not first-come, first-served.
・There will be no lottery sales at physical stores. Please understand that we cannot answer inquiries at stores.
*No refunds, returns, or size exchanges will be accepted after purchase.
*For initial defects after delivery, all will be handled by refund.
*If we determine that an act is fraudulent, such as applying for multiple sizes, multiple times, outside the application period, or for the purpose of bulk purchase, we may exclude you from future lotteries and invalidate your account without prior notice, regardless of the reason.
The personal information you register may be used to send you information about new products, sales, and other company information.
＜Q&A＞
Q1. Cannot register as a new member on the app
A1. You cannot register as a new member using an email address that is already registered for our online site's newsletter.
Please register with a different email address.
If you wish to log in with an email address registered for the newsletter, you will need to complete the full member registration process on the online site as follows:
-Steps-
1. Tap the menu button in the upper right.
2. Tap "My account".
3. Tap "Create account".
4. Fill in the required information on the new member registration screen. → "Register"
*Enter the email address subscribed to the newsletter.
5. You will receive an email from our store titled "Activate your customer account" at the registered address.
6. Tap "Activate account" to complete registration.
7. Return to the app and log in with the above information.
Q2. Cannot log in to the app
A2-1. Please log in using the same email address as your online site full member registration.
A2-2. Please try again later with the correct password.
Q3. The lottery entry button is not displayed
A3. The entry button will appear when push notifications are set to "on".
Q4. The app won't open, crashes immediately/cannot proceed to lottery entry, etc.
A4. Please try restarting your device, uninstalling and re-downloading the app after some time.
It may also be improved by updating your device's operating system to the latest version.
Q5. The lottery entry button is not responding
A5. If your device's iOS version is old, an error may occur where the lottery application button does not respond.
To enter, you need to update your iOS version to the latest. Please back up your data and update after confirming compatibility with other apps you are using.
＜Download＞
For iOS users, click here
For Android users, click here
