Launch
Friday, July 2: Lottery Sale Announcement - NIKE Dunk
■Entry acceptance period: June 30, 2021 (Wed) 10:00 - July 2, 2021 (Fri) 10:00
■Notification of results (win/lose): July 2, 2021 (Fri) 12:00 - (sequential)
■Start of sales to winners: July 2, 2021 (Fri) 12:00 -
*Payment limited to 1 hour. Please note.
*Web lottery method has changed. Entries, win/lose notifications, and purchases after winning will now only be done within the original app.*
Please register as a Forget-me-nots online store member and download the app.
We recommend updating your device to the latest version before downloading the app.
＜Download＞
For iOS users, click here
For Android users, click here
＜Lottery participation requirements＞
１）Forget-me-nots online store full membership registration
２）Forget-me-nots app installation and login
＜Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store full membership registration.
・Entry does not guarantee purchase.
*Entry start and win/lose notifications will only be sent via app push notifications, so please make sure push notifications are set to "on."
*If you win, there will be a time limit for purchase, so please complete payment within the time limit.
Please note that if the time limit is exceeded, your order will be automatically canceled.
・Payment is by credit card only. Also, after entry is completed, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.). Please be very careful when entering your order information.
・There will be no lottery sales at physical stores. Please note that we cannot respond to inquiries at stores.
・Scheduled product releases and notification dates may change.
・We do not accept specific delivery dates or gift wrapping.
*Please be sure to check the details below before entering.
Nike Dunk
＜How to participate in the web lottery＞
*An application period will be set for each web lottery.*
*Membership registration is required to participate. Please log in.
１）We will send a "Lottery Entry Guide" via push notification.
*Please make sure push notifications are set to "on." If they are off, you will not be able to proceed with the entry, so please be careful.
２）Follow the instructions in the push notification to navigate to the entry page.
*The "Enter" button will appear at the entry start time. (You cannot enter outside the entry period.)
３）Log in as a member using your registered email address and password.
４）Select your "desired size" and tap "Enter."
*Please note that you cannot change the size after entry.
５）Please confirm the "Product Purchase Terms and Conditions."
*Only those who agree can participate in the lottery.
This completes your entry.
６）Once you receive a winning notification, please "proceed to checkout."
*If you win, there will be a time limit for purchase, so please make sure to complete payment within the time limit. Please note that if the time limit is exceeded, your order will be automatically canceled.
７）After entering payment information, tap "Confirm Order."
*Only credit card payments are accepted.
*Please note that purchases made by cash on delivery will be automatically canceled.
*After completing your entry, regardless of whether your order is confirmed, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.).
Please be very careful when entering your order information.
＜About win/lose notifications＞
Notifications will only be sent via app push notifications.
*Delivery times will be set for each lottery.
*Please make sure push notifications are set to "on."
＜Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store full membership registration.
・Entry does not guarantee purchase.
・Payment is by credit card only. Also, after entry is completed, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.). Please be very careful when entering your order information.
・There is a possibility that access may be concentrated and it may be temporarily difficult to connect. Please understand.
・Reception is not on a first-come, first-served basis.
・There will be no lottery sales at physical stores. Please note that we cannot respond to inquiries at stores.
＜Prohibited actions＞
*No refunds, returns, or size exchanges will be accepted after purchase.
*Any initial defects after delivery will be handled by refund only.
*If we determine that there has been fraudulent activity, such as multiple sizes, multiple entries, entries outside the application period, or entries for the purpose of bulk purchase, we reserve the right to exclude you from future lotteries and invalidate your account without prior notice, regardless of the reason.
＜Other information＞
The personal information you register may be used to send you information about new products, sales, and other information from our company in the future.
＜Q&A＞
Q1. I can't register as a new member on the app.
A1. You cannot register as a new member with an email address that is already subscribed to the online site's newsletter.
Please register with a different email address.
If you wish to log in with an email address already subscribed to the newsletter, you will need to complete the following full membership registration on the online site.
-Steps-
１、Tap the menu button in the upper right.
２、Tap "My Account."
３、Tap "Create Account."
４、Fill in the required fields on the new member registration screen. → "Register"
*Enter the email address subscribed to the newsletter.
５、You will receive an email from our store with the title "Activate your customer account" to the registered address.
６、Tap "Activate Account" to complete registration.
７、Return to the app and log in with the above information.
Q2. I can't log in to the app.
A2-1. Please log in with the same email address as your online store full membership registration.
A2-2. Please try again later with the correct password.
Q3. The lottery entry button is not displayed.
A3. The entry button will be displayed by setting push notifications to "on."
Q4. The app won't open, crashes immediately, or I can't proceed to lottery entry, etc.
A4. Please try again later, restart your device, uninstall and re-download the app.
Alternatively, updating your device to the latest version may resolve the issue.
Q5. The lottery entry button is unresponsive.
A5. If your device's iOS version is old, an error may occur where the lottery application button is unresponsive.
To enter, you will need to update your iOS version to the latest. Please back up your device and check compatibility with other apps you are using before updating.
＜Download＞
For iOS users, click here
For Android users, click here
