Launch
7/8 (Thu) Lottery Sale Announcement
NIKE Dunk High
■Entry period
July 2, 2021 (Fri) 15:00 - July 7, 2021 (Wed) 12:00
■Notification of lottery results (winners/losers)
From 10:00 AM on July 8, 2021 (Thursday) onwards
■Sales start for winners
July 8, 2021 (Thu) 10:00 AM onwards
*Payment is limited to 3 hours. Please note that your order will be automatically canceled if the time limit is exceeded.
*The web lottery method has changed.Entry, notification of winning/losing, and purchase after winningwill all be done only within the original app.
Please register as a Forget-me-nots online store member and download the app.
・We recommend updating your device's version to the latest before downloading the app.
・If push notifications are turned off, the entry button will not be displayed. Please make sure to turn "on" push notifications.
＜Download＞
If you are an iOS user, click here
If you are an Android user, click here
＜Lottery eligibility＞
1) Forget-me-nots online store main membership registration
2) Forget-me-nots app installation and login
＜Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store main membership registration.
・Entry does not guarantee purchase.
*Entry opening and win/loss notifications will only be sent via push notifications from the app, so please make sure your push notification settings are "on".
*If you win, there is a time limit for purchasing, so please complete the payment within the time limit.
Please note that if you exceed the time limit, your order will be automatically canceled.
・Payment is by credit card only. Also, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.) after completing your entry. Please be careful when entering your order information.
・There are no in-store lottery sales whatsoever. Please note that we cannot answer inquiries at stores.
・Scheduled release dates and announcement times are subject to change.
・We cannot accept requests for specific delivery dates or gift wrapping.
*Please make sure to check the details below before entering.
Nike Dunk High
＜How to participate in the WEB lottery＞
*An application period will be set for each WEB lottery.*
*Membership registration is required to participate. Please log in.
1) We will send "Entry guidance" via push notification.
*Please make sure push notifications are set to "on." If they are off, you will not be able to proceed with your entry.
2) Follow the instructions in the push notification to navigate to the entry page.
*The "Enter" button will appear from the entry start time. (You cannot enter outside the entry period.)
3) Log in as a member using your registered email address and password.
4) Select your "desired size" and tap "Enter".
*Please note that you cannot change the size after entry.
5) Please confirm the "Product Purchase Terms".
*Only those who agree can participate in the lottery.
This completes your entry.
6) If you receive a winning notification, please proceed with "Order Procedure".
*After winning, there is a time limit for purchasing, so please make sure to complete the payment within the time limit. Please note that if you exceed the time limit, your order will be automatically canceled.
7) After entering your payment information, tap "Confirm Order".
*Only credit card payments are accepted.
*Please note that purchases made via cash on delivery will be automatically canceled.
*After completing your entry, regardless of whether you confirm your order, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.).
Please be very careful when entering your order information.
＜About win/loss notification＞
Notifications will only be sent via push notifications from the app.
*Delivery times will be set for each lottery.
*Please make sure push notifications are set to "on."
＜Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store main membership registration.
・Entry does not guarantee purchase.
・Payment is by credit card only. Also, you cannot withdraw your application, cancel your order, or change your order information (address change, size change, etc.) after completing your entry. Please be careful when entering your order information.
・There is a possibility that access may be concentrated, making it temporarily impossible or difficult to connect. Please understand.
・Entries are not accepted on a first-come, first-served basis. Your chances of winning are the same regardless of when you apply during the entry period.
・There are no in-store lottery sales whatsoever. Please note that we cannot answer inquiries at stores.
＜Prohibited Acts＞
*No refunds, returns, or size exchanges will be accepted after purchase.
*Initial defects after delivery will all be handled by refund.
*If we determine that an entry is fraudulent, such as multiple sizes, multiple entries, entries outside the application period, or entries for the purpose of bulk purchase, we reserve the right to exclude the applicant from future lotteries and invalidate the account without prior notice, regardless of the reason.
＜Other information＞
The personal information you provide may be used to send you information about new products, sales, and other company news.
＜Q&A＞
Q1. Cannot register as a new member on the app.
A1. You cannot register as a new member with an email address that is already registered for newsletter subscriptions on the online site.
Please register with a different email address.
If you wish to log in with an email address already registered for newsletter subscriptions, you will need to complete the main membership registration process on the online site as described below.
-Steps-
1. Tap the menu button in the upper right.
2. Tap My account.
3. Tap Create account.
4. Fill in the required information on the new member registration screen → "Register".
*Enter the email address subscribed to the newsletter.
5. We will send an email to your registered address with the subject "Activate your customer account".
6. Tap "Activate your account" to complete registration.
7. Return to the app and log in with the information above.
Q2. Cannot log in to the app.
A2-1. Please log in with the same email address as your main online site membership registration.
A2-2. Please wait a moment and try again with the correct password.
Q3. The lottery entry button is not displayed.
A3. The entry button will appear when push notifications are set to "on."
Q4. The app won't open, crashes immediately, or I can't proceed to lottery entry, etc.
A4. Please wait a while, restart your device, or try uninstalling and re-downloading the app.
Alternatively, updating your device's version to the latest may resolve the issue.
Q5. The lottery entry button is not responding.
A5. If the iOS version of your device is old, an error may occur where the lottery application button does not respond.
To enter, you will need to update your iOS version to the latest. Please back up your device, etc.,
and update after checking the compatibility with other apps you are using.
＜Download＞
If you are an iOS user, click here
If you are an Android user, click here
