Launch
10/21(木) Lottery Sale Announcement
NIKE Dunk Low Retro Prm / Dunk Low Prm PS
※PS...Preschool model
■Entry Period
October 15, 2021 (Fri) 12:00 - October 20, 2021 (Wed) 12:00
■Winner/Waitlist/Rejection Notification
Starting sequentially from October 21, 2021 (Thu) 10:00
■Sale Time for Initial Winners
Starting sequentially from October 21, 2021 (Thu) 10:00
※The payment deadline is within 3 hours from the time of notification. Please note that if you exceed this time, your order will be automatically canceled.
※No time extensions will be granted for expired payment deadlines.
■Re-lottery for Waitlist/Rollover Winner/Rejection Notification
Starting sequentially from October 21, 2021 (Thu) 13:00
What is a Waitlist spot?
This refers to a waitlist spot for a re-lottery conducted for remaining winning slots due to automatic cancellations caused by initial winners exceeding their payment deadline.
※Being on the waitlist does not guarantee a win, and therefore, purchase is not guaranteed.
※A re-lottery among waitlisted individuals will only be conducted to determine winners/losers if cancellations occur in the initial lottery.
※The re-lottery will be conducted randomly on the release day after the initial lottery has ended, depending on the cancellation status.
Therefore, please understand that due to system limitations, we cannot inform you of the exact time on the day when you might receive a rollover winner notification.
For details, please check here.
※Web lottery method has changed. From entry to winner/rejection notification, and purchase after winning, everything will be conducted within the original app.
Please register as a full member of the Forget-me-nots online store and download the app.
・We recommend updating your device's operating system to the latest version before downloading the app.
・If push notifications are turned off, the entry button will not be displayed. Please make sure to set push notifications to "On."
＜Download＞
For iOS users, click here
For Android users, click here
＜Lottery Participation Requirements＞
1) Full membership registration for Forget-me-nots online store
2) Forget-me-nots app installation and login
＜Important Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store full member registration.
・Entry does not guarantee purchase.
※Entry commencement and winner/rejection notifications will only be sent via app push notifications, so please make sure your push notification settings are "On."
※If you win, there will be a time limit for purchase, so please complete payment within the time limit.
Please note that if you exceed the time, your order will be automatically canceled.
・Payment is by credit card only. Cash on delivery can be selected at the time of purchase, but if you proceed with it, your order will be automatically canceled.
※The payment deadline is 3 hours. Please note that if you exceed this time, your order will be automatically canceled.
・Withdrawal from application, order cancellation, or order information changes (address change, size change, etc.) are not permitted after entry completion. Please be very careful when entering your order information.
・Delivery will be by Sagawa Express.
・There will be no lottery sales at physical stores whatsoever. Please understand that we cannot respond to inquiries made to stores.
・Scheduled product release and notification times may change.
・We cannot accept requests for specific delivery dates or gift wrapping.
※If you log out, you will no longer receive push notifications, so please refrain from logging out.
Therefore, please refrain from entering with multiple accounts, as even if you win, you will not be able to purchase and it will cause inconvenience to other customers.
※Please be sure to confirm the details below before entering.
NIKE Dunk Low Retro Prm
＜How to participate in the WEB lottery＞
※An application period will be set for each WEB lottery.※
※Membership registration is required to participate. Please log in.
1) We will send "Entry Guidance" via push notification.
※Please make sure to set push notifications to "On." If they are off, you will not be able to proceed with entry, so please be aware.
2) Follow the instructions in the push notification to navigate to the entry page.
※The "Enter" button will be displayed from the entry start time. (Entry is not possible outside the entry period.)
3) Log in as a member using your registered email address and password.
4) Select your "Desired Size" and tap "Enter."
※Size changes after entry are not possible. Please understand in advance.
5) Please confirm the "Product Purchase Terms and Conditions."
※Only those who agree can participate in the lottery.
This completes your entry.
6) Once you receive a winner notification, please proceed with "Order Processing."
※After winning, there is a time limit for purchase, so please be sure to complete payment within the time limit. Please note that if you exceed the time limit, your order will be automatically canceled.
7) After entering your payment information, tap "Confirm Order."
※Only credit card payment is accepted.
※Cash on delivery can be selected at the time of purchase, but cash on delivery purchases will be automatically canceled, so please be aware.
※Regardless of whether your order is confirmed after entry, withdrawal from application, order cancellation, or order information changes (address change, size change, etc.)
are not permitted. Please be very careful when entering your order information.
＜Regarding Winner/Waitlist/Rejection Notifications＞
Notifications will only be sent via app push notifications.
※Delivery times will be set for each lottery.
※Please make sure to set push notifications to "On."
There will be three types of initial lottery results: "Winner," "Rejection," and "Waitlist."
Please see below for details.
1) Winner
If you win the lottery, you will receive a notification along with a push notification.
You can check notifications from the app's notification tab.
When you open the winner notification, a payment screen will appear.
Please follow the on-screen instructions to make your payment.
In addition, each lottery product has a time limit set for completing payment.
This time limit is displayed with a timer on the screen when you open the winner notification.
If you exceed the time limit, you will lose your right to purchase and your order will be automatically canceled, so please complete payment by then.
※No time extensions will be granted for expired payment deadlines.
2) Waitlist
A waitlist spot is a "waitlist spot for a re-lottery conducted for remaining winning slots
due to automatic cancellations caused by initial winners exceeding their payment deadline."
If you are on the waitlist, you will receive a notification along with a push notification.
※A waitlist notification is not an official winner notification.
※Being on the waitlist does not guarantee a win, and therefore, purchase is not guaranteed.
※A re-lottery among waitlisted individuals will only be conducted to determine winners/losers if cancellations occur in the initial lottery.
※The re-lottery will be conducted randomly on the release day after the initial lottery has ended, depending on the cancellation status.
Therefore, due to the re-lottery status and system limitations, we cannot inform you of the exact time on the day when you might receive a rollover winner notification.
- If you are rolled over as a winner after the re-lottery
You will receive an official push notification of your win.
The payment time limit after winning will be the time limit originally set for that product.
Please note that if you exceed the time limit, you will lose your right to purchase and your order will be automatically canceled.
- If you are rejected after the re-lottery
At the end of the re-lottery, waitlisted individuals who did not receive a rollover winner notification will be sent a rejection push notification.
Due to the re-lottery status and system limitations, we cannot inform you of the exact time on the day when the rejection notification will be sent.
3) Rejection
Rejection will be notified via push notification.
If you receive a rejection notification, unfortunately, you will not be able to purchase the product.
＜Important Notes＞
・Please log in to the app with the same email address as your Forget-me-nots online store full member registration.
・Entry does not guarantee purchase.
・Payment is by credit card only. Cash on delivery can be selected at the time of purchase, but if you proceed with it, your order will be automatically canceled.
・Withdrawal from application, order cancellation, or order information changes (address change, size change, etc.) are not permitted after entry completion. Please be very careful when entering your order information.
・There is a possibility of concentrated access, which may temporarily make the site unavailable or difficult to connect to. Please understand.
・This is not a first-come, first-served reception. Your chances of winning will not change regardless of when you apply during the entry period.
・There will be no lottery sales at physical stores whatsoever. Please understand that we cannot respond to inquiries made to stores.
＜Prohibited Actions＞
※We do not accept refunds, returns, or size exchanges after purchase.
※All initial defects after delivery will be handled by refund.
※If we determine that acts such as applying for multiple sizes, multiple times, outside the application period, or with the intent of bulk purchase are fraudulent, we may, regardless of the reason, exclude you from future lotteries without prior notice and invalidate your account.
＜Other Information＞
The personal information you provide may be used for sending information about new products, sales, and other company information.
＜Q&A＞
Q1. Cannot register as a new member on the app
A1. You cannot register as a new member with an email address already subscribed to our online site's newsletter.
Please register with a different email address.
If you wish to log in with an email address already subscribed to our newsletter, you will need to complete the following full member registration on the online site.
-Steps-
1. Tap the menu button in the upper right.
2. Tap "My account."
3. Tap "Create account."
4. Fill in the required information on the new member registration screen → "Register."
※Enter the email address subscribed to the newsletter.
5. You will receive an email from our store at your registered address with the subject "Activate your customer account."
6. Tap "Activate account" to complete registration.
7. Return to the app and log in with the above information.
Q2. Cannot log in to the app
A2-1. Please log in with the same email address as your online site full member registration.
A2-2. Please wait a moment and try again with the correct password.
Q3. The lottery entry button is not displayed
A3. The entry button will be displayed by setting push notifications to "On."
Q4. The app won't open, crashes immediately/cannot proceed to lottery entry, etc.
A4. Please wait a moment and try restarting your device, uninstalling, and then re-downloading the app.
Alternatively, updating your device's operating system to the latest version may resolve the issue.
Q5. The lottery entry button is unresponsive
A5. If the iOS version of your device is old, an error may occur where the lottery application button does not respond.
To enter, you will need to update your iOS version to the latest. Please back up your device, and
update after checking the compatibility of other apps you are using.
＜Download＞
For iOS users, click here
For Android users, click here
